Shawn Machado is a Registered Condominium Manager (RCM) and CMRAO General Licence holder with more than a decade of experience in condominium management, business operations, and customer service. He has a background in Business Administration, complemented by Lean Six Sigma White Belt and L.E.A.D. certifications. As a member of ACMO, he works closely with condominium boards and communities to support effective governance, operations, and resident engagement.